CAREERS

5-Star Average Customer Review

VETERANS HELP GROUP

WHY VETERANS HELP GROUP

Our mission is to provide excellent customer service to disabled veterans. We are dedicated to building long-term value to our clients as an advocacy group.

The benefits of working at Veteran’s Help Group include the following:

• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA).
• Generous paid leave program with fifteen days of time in your first year of employment; after one full calendar year, you shall be entitled to twenty days of PTO annually; and after five full calendars years, and each year thereafter, you shall be entitled to twenty-five days of PTO annually.
• Health insurance that is effective on the first day of the month after your date of hire through BCBS of South Carolina.
• Voluntary Group dental, vision, short-term disability, optional life, spousal life, and child life insurance.
• Company paid Telehealth benefits through Teledoc; company paid life insurance, AD&D and long-term disability.
• Accident and critical illness coverage.
• 401(k) Plan with a company match. Employees are eligible to participate in the plan the first of the month following 30 days of employment.
• Ten paid holidays during the year and one floating holiday.
• Casual dress code.
• Dog-friendly work environment.

If you want a rewarding career, join us.

View Career
Opportunities

Case Manager

Want to have a fulfilling career with purpose helping military veterans and Fridays off?

We are a dog friendly growing veterans disability law office in Clearwater seeking a Veterans Benefit Case Manager to provide a friendly and compassionate point of contact to individuals and families seeking help with a disability claim filed through the Veterans Administration.

Responsibilities include: reviewing and responding to attorney and client emails, requesting various documents including medical and military records, drafting/mailing correspondence, completing various VA forms, and reporting to the team leader.

Ideal candidate will have a minimum education level of an Associate’s Degree and at least one year of experience in an office setting. Are you:
• Dependable
• Efficient
• Organized
• Detail Oriented
• An Excellent Communicator
• Problem Solver
• Enthusiastic
• An Efficient Writer

Please respond via email and cover letter to be considered for position.

No phone calls or in person visits, please.
GWrenn@VeteransHelpGroup.com

Office address:

Veterans Help Group
Attention: Office Manager
1401 Court Street
Clearwater, FL 33756

EEOC
Pay: Starting at $40,000.00 per year

Intake Specialists

Want to have a fulfilling and purposeful career helping military veterans?

We are a growing dog friendly Veterans Advocacy in Clearwater, Florida seeking a dependable, enthusiastic, motivated person for a full-time Intake Specialist position. Ideal candidate will have strong Customer Service or Sales Experience, a minimum education of an Associate Degree, and must be a team player. VA experience not required but helpful. This is not your typical call center type job. It is at its core a sales position that requires high energy, enthusiasm and a competitive nature with the goal being to sign up new clients as opposed to a customer service job dealing with complaints.

The Intake Specialist is primarily responsible for all facets of handling new prospect contacts. Duties and responsibilities include:

• Responding to new client phone calls, contact forms, live chats, walk-ins
• Maintaining a calm and friendly phone demeanor with all prospective clients
• Completing intake questionnaires with prospective new clients in our management system
• Keeping in touch with new prospective clients, including answering any questions and following up on the status of documents
• Managing tasks in our workflow system and responding to communications from colleagues
• Securing the business of any veteran whose case is accepted by sending and obtaining their completed sign-on forms
• Reporting to the Intake Manager

Please email your resume with cover letter to be considered for position.

No phone calls or in person visits
GWrenn@VeteransHelpGroup.com

Office address:

Veterans Help Group
Attention: Office Manager
1401 Court Street
Clearwater, FL 33756

EEOC

Pay: $16.00 per hour PLUS Monthly Bonus

Intake Manager

Legal Writer

Associate Advocate